Policies

Request Your Reservation Now!

Make your plans now for your Culebra vacation of a lifetime! Mamacitas Guest House is a place to relax and leave your cares at home. And remember to bring your sunglasses, bathing suit, sun block, and plenty of time to relax and indulge yourself.

Reservation requests that are made online are subject to availability. We will respond to your request as soon as possible. For immediate confirmation, please make your reservations by phone, (787) 742-0090. Our office hours are 10am until 9pm Monday thru Sunday.

Call (787) 742-0090 for Reservations

All rooms have either a Full size bed or a Queen Size bed. Some apartments have futon beds as well. Children under 9 (maximum of 2 kids per room) stay in parents’ room FREE! Credit cards accepted: VISA, MasterCard and American Express. Prices subject to change and are based on double occupancy per night. Add $15.00 for each additional person age 10 and over. 9% hotel tax, 8% service fee.is additional. Check-in: 3:00pm. Check-out: 11:00am.

When available a late check out is permitted for an additional $20.00. Ask front desk either when placing your reservation or when checking into Mamacitas Guest House to see if a late checkout is available.

Confirmations

If the reservation you requested is available a confirmation email will be sent to you. As soon as you receive it, please review the information and notify us of any errors and/or omissions. If you do not notify us of any errors and/or omissions we will assume that all the information is correct. If you do not receive your confirmation email please notifies us immediately. The number for notifications is (787) 742-0090. We can also fax you your confirmation. Simply request that we do so.

Smoking Policy

Law #40 of the Government of Puerto Rico prohibits smoking inside of all hotels rooms.

Tropical Weather Policy

If you can't get to Culebra Island due to a hurricane or a tropical storm, we'll offer you a full refund or credit on a future stay.

Mamacitas Cancelation Policy

Any cancelation needs to be faxed or emailed. Cancelations by phone are not accepted. To cancel by Fax, send your cancelation request to (787) 742-0301 or by email to info@mamacitasguesthouse.com

Mamacitas guest house is a small guest house. Due to our very high occupancy rate we have a strict cancellation policy.

Deposits

All reservation require a deposit of 50% of the total cost of your stay including taxes, services fees and extra person charges. A minimum of 1 night deposit is required. American Express, Visa and MasterCard are happily accepted.

Normal Cancellation Policy

Cancellations made 21 days or less in advance of your arrival date will result in the forfeiture of your entire deposit including all taxes and service fees. Failure to notify us of your cancellation with 7 days or less will result in your credit card being charged for the full amount of your stay including all taxes, services fees and extra person charges. A $25.00 handling fee is charged on all cancellations, regardless of re-booking.

Holidays and Special Events

Cancellations made 30 days or less in advance of your arrival date will result in the forfeiture of your entire deposit including all taxes and service fees. Failure to notify us of your cancellation with 7 days or less will result in your credit card being charged for the full amount of your stay including all taxes, services fees and extra person charges. A $25.00 handling fee is charged on all cancellations, regardless of re-booking.

The following Holidays and special events require a minimum of three night reservation:

January

  • New Year
  • Three king's day
  • Eugenio Maria de Hostas day

February

  • President's day
  • Luis Munoz Marin day

March

  • Good Friday (can be in April on some years)
  • Abolition of slavery

April

  • Jose de Diego day

May

  • Memorial Day

July

  • Independence Day
  • Luis Munoz Rivera day
  • Constitution day
  • Jose Celso Barbosa Day

September

  • Labor Day

October

  • Cristopher Columbus day

November

  • Veterans Day
  • Discovery day

December

  • Christmas day

If Notice of cancellation is less than policy requires, then deposit is non-refundable and will result in your credit card being charged for the full amount of your stay including all taxes, services fees and extra person charges

 

No refunds will be given in the event of early departure.